Overview
Thank you for shopping with United Treasures LLC. We are committed to delivering your outdoor sports and adventure gear quickly, safely, and efficiently. This Shipping Policy outlines our order processing timelines, delivery estimates, shipping charges, and other important logistics details.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is confirmed:
You will receive an order confirmation email.
Your items will be prepared, packed, and dispatched from our warehouse.
During peak seasons, promotional sales, or product launches, processing times may be slightly extended.
Shipping Time & Delivery Estimates
Estimated delivery times depend on your location:
Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery timelines are estimates and may vary due to courier delays, customs clearance, weather conditions, or other unforeseen factors beyond our control.
Shipping Charges
Shipping fees are calculated at checkout based on:
Delivery location
Package weight
Shipping method selected
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
Courier partner details
Tracking number
Tracking link
You can use this information to monitor your delivery status in real time.
International Shipping & Customs
For international orders:
Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.
Delivery times may be extended due to customs inspections or local regulations.
We recommend checking your country’s import policies before placing an order.
Incorrect Address / Failed Delivery
Please ensure your shipping details are accurate at checkout.
If a package is returned due to:
Incorrect address
Failed delivery attempts
Customer unavailability
Additional reshipping charges may apply.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit:
Contact us within 48 hours of delivery.
Provide order details and photos (if damaged).
We will investigate with the courier partner and arrange a replacement or refund where applicable.
Shipping Restrictions
Some products may have shipping limitations based on:
International regulations
Hazardous material classifications
Remote area logistics
If an item cannot be shipped to your location, you will be notified before order fulfillment.
Contact for Shipping Support
For shipping-related inquiries, please contact:
United Treasures LLC
📧 support@unitedtreasures.com
📞 +1 (000) 123-4567
Our support team typically responds within 24–48 business hours.